September 13, 2007
What happened to customer service?
Browsing on Forbes.com today, I found an article from last December about the fact that today’s luxury retailers are placing a greater emphasis on customer service than they have before. The staff is friendly and eager to educate any customer about the store’s wares regardless if they are an A-list celebrity or an everyday shopper. From Top Shops 2006 – Forbes.com This got […]